The Brenva Institute Inc. Return Policy If you have received any defective products, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. The Brenva Institute Inc. 28 Berthe Circle Colorado Springs Colorado 80906